Our Customers

Honda Dealer Enhances Service and Grows Revenues

Service is a huge part of any dealer’s business. Happy customers come back time and again to maintain their cars and eventually buy new vehicles. We recently worked with a local Honda Dealer to put them on the cutting edge of customer service.

Using redeYe and Fleet, they’ve launched an exciting new service that lets customers and management view the customer service shuttle’s exact location in real-time using Google Maps. It’s dramatically cut down on customer inquiries, and has given everyone greater peace of mind. The shuttles also have Wi-Fi to keep patrons connected as they’re driven.

With the same technology, the dealer also launched a new recurring revenue service that helps families keep track of each other. With Guardian Angel and using any web browser, parents can sign on to see the vehicle’s location, check up on speeding and review the driving history.

Home Builder Builds Customer Confidence

A major home builder recently found out how high-speed mobile connectivity could revolutionize the information flow between contractors and consumers. Using a customized suite of products and features from Red Ball Internet, the builder now accesses live streaming video from both its trucks and its construction sites to monitor activity. And select customers can go online anywhere to check up on the location of their contractor and view live feeds of construction progress. Decisions get made more quickly, trust is built, and he now has an offering that puts him ahead of the competition.

Taxi Company Boosts Safety and Customer Convenience

What can high-speed connectivity do for taxis? Turns out, quite a bit. A major city taxi service recently teamed up with Red Ball Internet and was amazed with the results.

As part of the initiative, the company began using a sophisticated GPS system that lets them track and monitor cabs so they can pinpoint their location at any moment. The company also outfitted nearly 100 cabs with debit payment terminals. Now drivers can get fare payments and tips electronically, eliminating the need to carry cash for both customers and drivers.

The company is so impressed with the technology that they are now outfitting cab rooftops with GPS-Based Video Advertising. Affectionately known as roof top “cabvertising”, this location-based service runs video ads based specifically on the cab’s location, adding a whole new layer of relevance and effectiveness.