Honda Dealer Enhances Service and Grows Revenues
Service is a huge part of any dealer’s business. Happy customers come back time and again to maintain their cars and eventually buy new vehicles. We recently worked with a local Honda Dealer to put them on the cutting edge of customer service.
Using Fleet, they’ve launched an exciting new service that lets customers and management view the customer service shuttle’s exact location in real-time using Google Maps. It’s dramatically cut down on customer inquiries, and has given everyone greater peace of mind. The shuttles also have Wi-Fi to keep patrons connected as they’re driven.
Taxi Company Boosts Safety and Customer Convenience
What can high-speed connectivity do for taxis? Turns out, quite a bit. A major city taxi service recently teamed up with Red Ball Internet and was amazed with the results.
As part of the initiative, the company began using a sophisticated GPS system that lets them track and monitor cabs so they can pinpoint their location at any moment. The company also outfitted nearly 100 cabs with debit payment terminals. Now drivers can get fare payments and tips electronically, eliminating the need to carry cash for both customers and drivers.